Privacy Policy /Terms & Conditions

RESERVATIONS

1.1 We operate on a first come, first served basis (FCFS) without infringing on the service needs of other customers.

1.2 We accept reservation approximately 6 months in advance of the request event date. If you are planning an event during certain seasons and on holidays, we recommend booking a few months in advance as this is the most request time.

1.3 Once you have decided an event date, the following steps must be completed:

1. Complete form to obtain a quote
2. An email with the quote and proposal will be send to your email
3. We will wait for your confirmation
4. Once accepted, you will be receiving an invoice as our confirmation

1.4 Pricing will vary, depending on several factors:

• Certain seasons and on holidays.
• Length of the Event
• Location

DEPOSIT AND PAYMENT

2.1 Depending on several factors including the type of service you would like, a deposit is required.

2.2 The deposit will be applied towards the service amount.

2.3 Deposit shall be paid via Mobile Payment Apps

• PayPal

Pleases note there is a handling fee for using which customer is responsible if paying via PayPal. This option will be classified for people who need to make a deposit more than 6 months in advance. PayPal provides additional protection to customers.

2.4 The entire service amount shall be paid to PartyMusic at the beginning of the event date.

2.5 Accepted Payment Methods:

• Cash
• Mobile Payment Apps (I.e. Zelle and Cash App)
• Card (3.1% of transaction is applied)
• Check. Shall be payable to “EL CHAPO SOUNDS.” If a check is returned from the bank for non-sufficient funds, a non-sufficient funds/returned fee will be assessed.​

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III. DATE CHANGE AND CANCELLATION

3.1 Requests for changing date is subject to availability and are taken on a case by case basis. Please note, if you have to change the date or time, notify us 48 hours before your scheduled event, fees may apply.

3.2 Cancellations received 3 days prior to your schedule event, there will not be a charge. Eligible for refund, 100% deposit. 

3.3 In the case, you have to cancelled for any reason 48 hours before your scheduled event, you are not entitled to the deposit, however, it will be used for your next event. 

3.4 All events cancelled 24 hours or on the same day are not entitled to the return of the deposit. Only exception to this is a complication beyond control which reservation fee/a would be fully refunded.

3.5 All cancellations must be submitted in writing via email or text message.